Meet Our Staff


Florida Outdoor Equipment, Inc. (FOE) is a family owned and operated business that was established in 1976 as a wholesale distributor of quality outdoor power equipment, parts and accessories. Over the years, FOE has continued to grow, now operating from a 112,000 square foot facility on five acres of land. The facility has 12,000 square feet of office space and 100,000 square feet dedicated to parts, accessories and whole good inventory. FOE has 26 employees internally and 8 outside territory managers supported by 2 product managers to serve our customers.

Nancy Roman  Customer Service Representative

Nancy Roman came to Florida Outdoor Equipment in 2004. Originally from New York, but raised in South Florida, she is bilingual with Spanish being her second language. Nancy utilizes her 25 years of experience in the customer service industry every day and takes pride in handling issues and resolving them to the customer’s satisfaction.


Customer Service

Click on Staff Pics to Read their Bio



  • Sue Cockcroft
  • Customer Service Supervisor
  • scockcroft@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 317
  • Years with FOE: 15
  • Bryan DeShetler
  • Customer Service Representative
  • bdeshetler@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 327
  • Years with FOE: 3
  • Nancy Roman
  • Customer Service Representative
  • nroman@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 329
  • Years with FOE: 12
  • Cheryl Grafing
  • Customer Service Representative
  • cgrafing@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 314
  • Years with FOE: 18
  • Dee Carpena
  • Receptionist
  • dcarpena@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 301
  • Years with FOE: 4
  • Marjorie Champagne
  • Administrative Assistant
  • mchampagne@floridaoutdoor.com
  • Tel: (407) 295-5010 ext 309
  • Years with FOE: New Employee