Meet Our Staff


Florida Outdoor Equipment, Inc. (FOE) is a family owned and operated business that was established in 1976 as a wholesale distributor of quality outdoor power equipment, parts and accessories. Over the years, FOE has continued to grow, now operating from a 112,000 square foot facility on five acres of land. The facility has 12,000 square feet of office space and 100,000 square feet dedicated to parts, accessories and whole good inventory. FOE has 26 employees internally and 8 outside territory managers supported by 2 product managers to serve our customers.

Sue Cockcroft  Customer Service Supervisor

Sue Cockcroft started at Florida Outdoor Equipment in 2001 as an accounts receivable assistant and was promoted to customer service supervisor in 2004. She provides exceptional service to the dealers and is constantly encouraging her customer service team to do the same. She enjoys working with her dedicated team and the Credit Manager in handling AR issues. Sue and her husband can usually be found spending time with family, at one of their grandkids sporting events, near water or in the woods!


Customer Service

Click on Staff Pics to Read their Bio



  • Sue Cockcroft
  • Customer Service Supervisor
  • scockcroft@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 317
  • Years with FOE: 15
  • Bryan DeShetler
  • Customer Service Representative
  • bdeshetler@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 327
  • Years with FOE: 3
  • Nancy Roman
  • Customer Service Representative
  • nroman@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 329
  • Years with FOE: 12
  • Cheryl Grafing
  • Customer Service Representative
  • cgrafing@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 314
  • Years with FOE: 18
  • Dee Carpena
  • Receptionist
  • dcarpena@floridaoutdoor.com
  • Tel: (407) 295-5010 ext. 301
  • Years with FOE: 4
  • Marjorie Champagne
  • Administrative Assistant
  • mchampagne@floridaoutdoor.com
  • Tel: (407) 295-5010 ext 309
  • Years with FOE: New Employee